Shipping policy

Shipping & Delivery Policy

Last Updated: October 2026

At Armora Beast (a trading name of NexBuy Ltd), we are committed to delivering your athletic apparel, martial arts gear, and lifting equipment quickly, securely, and transparently. This Shipping Policy outlines our UK domestic delivery rates, handling and dispatch timelines, courier partners, international shipping terms, and your statutory rights under UK consumer law.

1. UK Delivery Rates & Transit Timetable

We offer FREE standard UK delivery on orders of £49.00 or more. Orders below £49.00 are charged a flat rate of £3.99 for standard tracked delivery.

These rates apply to deliveries within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

Order Value Shipping Method Estimated Transit Time Cost
Under £49.00 Standard UK Delivery (Tracked) 3–5 business days £3.99
£49.00 and above Standard UK Delivery (Tracked) 3–5 business days FREE

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

2. Order Processing, Cut-Off Times & Handling

To ensure accurate fulfilment and quality control, all orders are processed through our UK logistics workflow under the following arrangements:

  • Daily Order Cut-Off Time: 2:00 PM (UK local time, GMT/BST) on standard business days, Monday to Friday. Orders placed before 2:00 PM are queued for warehouse processing and verification on the same business day.

  • Warehouse Processing Time: Standard order handling, quality checks, and packaging generally require 1–2 business days before courier collection. During major storewide sales or peak seasonal events, processing may take longer.

  • Weekend & Bank Holiday Orders: Our warehouse operates Monday to Friday. Orders placed after 2:00 PM on Friday, or at any time on Saturday, Sunday, or UK public holidays, will be processed on the next available working day.

Processing times are separate from the estimated delivery transit time.

3. UK Consumer Rights & Delivery Responsibility

We aim to comply with applicable UK consumer protection legislation.

  • Risk of Loss & Transit Responsibility: We remain responsible for the goods until they are delivered to you or to a person or place authorised by you, as applicable under UK law.

  • Lost or Damaged Packages: If your parcel is confirmed as lost in transit or arrives damaged, please contact our customer care team. We will investigate with the carrier and explain the available resolution, which may include a replacement or refund in accordance with your statutory rights.

  • Delivery Timeframes: We aim to deliver within the estimated timeframe shown for your order. Under the Consumer Rights Act 2015, goods must generally be delivered without undue delay and within 30 days unless another timeframe has been agreed. If the applicable legal requirements for late delivery are met, you may be entitled to cancel and receive a refund.

Nothing in this policy limits your statutory consumer rights.

4. Tracking Notifications & Courier Network

We use established logistics carriers, which may include Royal Mail Tracked, DHL UK, and DPD, depending on the shipment. Once your parcel has been dispatched and scanned by the carrier, we will send a shipping confirmation email containing tracking details where available.

You can use the tracking link to follow your shipment through the carrier's tracking service.

5. International Shipping & Customs Fees

We ship Armora Beast products internationally where delivery is available. International shipping rates are calculated at checkout based on the destination and applicable shipment details.

  • Customs Duties & Local Taxes: International orders may be subject to import duties, local VAT, sales taxes, or carrier clearance fees imposed by the destination country. Unless the checkout or order terms state otherwise, these charges are the recipient's responsibility.

  • Customs Charges: We recommend that international customers check the import requirements of their destination country before placing an order.

6. Address Accuracy, Refused Deliveries & Non-Collection

Customers should ensure that complete and accurate shipping details are provided at checkout, including house number, street name, town or city, and postcode.

  • Incorrect Address: If a parcel cannot be delivered because the customer provided an incomplete or incorrect address, additional return or redelivery charges may apply where lawful and disclosed before any new delivery is arranged.

  • Refused or Unclaimed Parcels: If a delivery is refused or a parcel is not collected, we will assess the situation in accordance with our returns policy and applicable consumer law. Any deduction from a refund will be made only where legally permitted.

Nothing in this section removes any cancellation or refund rights you may have under UK law.

7. Customer Care & Shipping Support

If you have questions about your shipment, need tracking assistance, or wish to request an address amendment before dispatch, please contact our customer care team:

  • Brand: Armora Beast

  • Trading Entity: NexBuy Ltd

  • Company Number: 15893123

  • Email: care@armorabeast.com

  • Phone: +44 7848 489126

  • Address: 62 Windermere Crescent, Luton, LU3 2PR, United Kingdom